Legal

Terms of Service

Last updated: 19 September 2026. Paying for placement, or using MomentShift, means you accept these Terms.

These Terms are a contract between you and MomentShift (“we”, “us”). MomentShift is the merchant of record for ranking placement fees. Checkout is a payment to MomentShift for a digital advertising service. It is not a payment to another seller, a charity gift, or an auction lot.

1. The service

MomentShift is a public paid ranking board. You buy digital advertising / ranking placement for one listing identity (a website, app store listing, or social profile). Rank on matching boards is the amount successfully paid for that identity. Rankings are paid advertisements, not editorial reviews, scores, or endorsements.

MomentShift is not an auction house, bidding house, tender platform, marketplace, or escrow. There is no lot of goods, no custody of third-party inventory, no hammer price, and no seller payout from checkout. Money settles to MomentShift. We then donate 50% of net placement fees as described on the Giveback page.

We do not sell traffic, customers, followers, or guaranteed clicks. Stats are a report of visits and outbound clicks we recorded on MomentShift.

2. Merchant, contact, and notices

• Brand: MomentShift
• Website: https://momentshift.com
• Email: support@momentshift.com
• Contact form: https://momentshift.com/contact

Complaints about a payment, listing, or these Terms: use that email or the Contact form. We aim to respond within 7 business days.

3. Eligibility

You must be at least 18 years old and able to enter a contract. You must be authorised to list the website, app, or profile you paste. No account is required to pay. The payment provider may collect an email and payment method for that transaction.

4. Pricing

• Rank is stored and sorted in US dollars (whole dollars).
• New listings start at $10. Amounts step by $1. To take #1 on the board you are paying for, you must pay at least $5 more than the current #1 on that board.
• Paying less than #1 still lists you at the rank that amount can take when payment clears.
• Equal amounts: the older listing stays above until a strictly higher total clears.
• Raising the same identity charges only the difference.
• Maximum single amount: $999,999.
• Applicable taxes (including GST, if charged) appear at checkout or on the receipt from the payment provider.

Board rules in short form also live on Rules.

5. Payments

• We accept payment methods offered by our payment partner at checkout (cards, UPI, net banking, wallets, or others they enable).
• We do not store your full card number, CVV, UPI PIN, or net-banking password. Those stay with the payment provider.
• You authorise MomentShift and the provider to charge the USD amount shown at checkout.
• A listing is ranked only after the provider confirms a successful payment. Pending, failed, cancelled, or expired checkouts do not move rank and are not a completed purchase.
• If someone else pays during checkout, your amount still lands at whatever rank it supports when it clears. That is not a failed delivery of the service.
• The statement descriptor should show MomentShift (or the legal name we register with the provider), not an auction label.

6. Delivery (digital service)

This is a digital service. We do not ship physical goods. There is no shipping charge, delivery address, or courier. When payment succeeds we provide: (1) ranked placement on the public boards that listing belongs to, (2) a public listing page, (3) recorded click and visit stats we actually captured. Delivery is complete when the listing is live at the rank supported by the cleared amount.

7. Cancellation of unpaid checkouts

You may abandon checkout before paying. An unpaid or failed checkout is cancelled automatically. No rank is assigned. If the provider shows a pending debit that later fails, we do not keep a placement for that attempt.

8. Refund policy

The dedicated policy Indian payment partners review is Cancellation and Refund Policy. The short version: successful placement payments are not refundable. You are buying ranked advertising placement at the moment payment clears, not a locked #1, not a traffic package, and not a result that lasts forever.

We do not refund because:

• another listing later pays more and you drop in rank;
• Today resets at midnight UTC;
• the listing received fewer clicks or visits than you hoped;
• you listed the wrong URL, category, or home geo;
• we later remove the listing for a rules violation (NSFW, malware, impersonation, phishing, chat-invite spam, or similar).

If we never received a successful payment (provider failure, double authorisation that the provider reverses, or an amount never captured), there is nothing to refund and no rank to keep. Duplicate successful captures of the same checkout are corrected so you are not charged twice for one placement.

Chargebacks and payment disputes are handled in the next section. They are not a refund product.

9. Chargebacks and payment disputes

If you dispute a successful charge with your bank or UPI app, the provider may reverse the payment. A reversed placement amount is removed from that listing’s total and the board is reordered. Fraudulent chargebacks may lead to listing removal and a ban on future payments. Contact us first at support@momentshift.com if a charge looks wrong.

10. Giveback

After settlement, MomentShift donates 50% of net placement fees (gross minus processor fees) to the nonprofit named on the Giveback page. That is a company donation, not your charitable contribution at checkout, and not a tax-deductible gift by you. Public rank still shows the gross amount you paid. Accrued giveback is not proof of a transfer until a receipt is published on Giveback.

11. Listings and acceptable use

You may list a website, iOS app, Android app, X profile, Instagram profile, Facebook page, LinkedIn page, or YouTube channel, video, Short, live, or playlist that you are authorised to represent.

You must not list:

• NSFW or adult content;
• malware, phishing, impersonation, or stolen brands;
• chat or invite links as the primary listing (WhatsApp, Telegram, Discord, Signal, and similar);
• anything illegal under Indian law or the law of your country;
• content that is violent, hateful, or that exploits children.

We may remove a listing that breaks these rules. Removal of a paid listing is not a refund. Tracking query parameters are stripped. URL shorteners are resolved to the final destination.

12. Intellectual property

MomentShift’s name, boards, design, and software are ours. Listing names, logos, and copy you submit remain yours. You grant us a licence to display them on the board, listing page, badge, and related pages so we can provide the service. Do not scrape the board to clone the product.

13. Privacy

How we handle visitor hashes, country, payment data, and watch emails is described in the Privacy policy. Card and UPI details are processed by the payment provider, not stored on MomentShift as full credentials.

14. Disclaimers

The service is provided as available. Rank can change when another payment clears. We do not promise uptime, a number of visitors, search ranking, App Store ranking, or social growth. Past click counts are not a forecast. Boards may be filtered, paginated, or archived.

15. Limitation of liability

To the fullest extent allowed by law, MomentShift is not liable for lost profits, lost rank, lost traffic, or indirect damages. Our total liability for a placement is limited to the amount you paid for that successful payment. Nothing in these Terms limits liability that Indian law does not allow us to limit (including fraud).

16. Indemnity

You will indemnify MomentShift against claims that arise from the listing you paid for, including IP claims, misleading product claims, and illegal destinations linked from that listing.

17. Changes

We may update these Terms. The date at the top will change. Continued use or a new payment after the update means you accept the new Terms for that use or payment. Older successful placements stay subject to the Terms in force when they cleared, except where the law requires a change to apply.

18. Governing law

These Terms are governed by the laws of India. Courts in India have exclusive jurisdiction, except that we may seek injunctive relief elsewhere to protect the service. If you are a consumer and a mandatory local law gives you extra rights, those rights still apply.

19. Contact

Questions about these Terms, a charge, or a listing: support@momentshift.com or Contact.