Privacy Policy

Effective Date: [1 June, 2025]

Daydecoder Private Limited ("Daydecoder," "we," "our," or "us") respects your privacy and is committed to protecting it through this privacy policy ("Privacy Policy"). This policy explains how we collect, use, disclose, and safeguard your information when you visit or use our web-based application, MomentShift, available at https://momentshift.com.

MomentShift provides services including WhatsApp automation, auto broadcast, scheduled messaging, chatbot creation, and a visual bot flow builder ("Services"). This Privacy Policy applies to all users and visitors who access or use the Services.

1. Information We Collect

a. Information You Provide:

• Your name, email address, phone number, and company details during registration or support.
• Content of messages you schedule or broadcast through the platform.
• Bot flows, templates, or configurations you create within the application.
• Payment and billing details for subscription or paid plans.

b. Automatically Collected Data:

• Browser type, IP address, and device information.
• Usage logs such as login timestamps, features accessed, and activity history.
• Cookies and similar tracking technologies to improve your experience.

2. How We Use Your Information

• To provide, maintain, and enhance the MomentShift platform and its features.
• To automate WhatsApp interactions as per your configured workflows.
• To send alerts, updates, and notifications related to scheduled messages or bot activity.
• To respond to your support requests or inquiries.
• To ensure compliance with legal and regulatory requirements.

3. Sharing of Information

• We do not sell your personal data to third parties.
• We may share your information with third-party service providers (such as cloud storage, analytics tools, or payment processors) strictly for operational purposes.
• Information may be disclosed if required by law, to enforce our terms, or protect rights and safety.

4. Data Security

We implement strong security measures including encryption, access control, and regular audits to protect your data. However, no method of transmission over the internet is 100% secure. Please keep your login credentials confidential.

5. Your Choices

• You can review and update your account information at any time.
• You can request deletion of your data by contacting our support team.
• You can unsubscribe from marketing communications via the unsubscribe link.
• Cookies can be controlled via your browser settings.

6. Children's Privacy

MomentShift is not intended for children under the age of 13. We do not knowingly collect or store personal data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the platform after any modifications means you accept those changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@momentshift.com

Company: Daydecoder Private Limited

Website: https://momentshift.com

Address: Tragad Tunnel, SP Ring Road, Ahmedabad, Gujarat, 382421