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How E-commerce & Retail Brands Are Winning with WhatsApp Automation

E-commerce customers expect instant replies, real-time updates, and personalized experiences. They don’t want to wait on hold or search through emails.

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How E-commerce & Retail Brands Are Winning with WhatsApp Automation How E-commerce & Retail Brands Are Winning with WhatsApp Automation
Main features

E-commerce & Retail

Drive sales and support with WhatsApp automation.

Recover Abandoned Carts—Automatically

Recover Abandoned Carts—Automatically

Cart abandonment is a silent revenue killer. With MomentShift, you can automatically send a gentle nudge via WhatsApp to customers who left items behind.

Example:
“Hey! You left something in your cart 👀 Tap here to complete your purchase—before it sells out!”
💬 Include product images, discount codes, and direct checkout links.

These timely messages consistently boost conversions with minimal effort.

Broadcast Flash Sales & Limited Offers

Broadcast Flash Sales & Limited Offers

Want to announce a 24-hour sale or promote a new product drop? Instead of relying on low-email open rates, send a WhatsApp blast to your customer list.

Why it works:
WhatsApp messages have 90%+ open rates and get seen within minutes.

Keep Customers in the Loop with Order Updates

Keep Customers in the Loop with Order Updates

One of the top complaints in online shopping? Not knowing where your order is. MomentShift solves this with automated order confirmations, shipping updates, and delivery notifications—all on WhatsApp.

Answer Questions with a Product Recommendation Bot

Answer Questions with a Product Recommendation Bot

Let’s say a customer lands on your website and wants help choosing the right size or finding a product. Instead of waiting for live support, they get instant help via a WhatsApp chatbot.

Schedule Campaigns Like a Pro

Schedule Campaigns Like a Pro

You shouldn’t have to manually send messages every time. MomentShift’s campaign scheduler lets you set up a week or month’s worth of messaging in advance.

Offer Smart, Automated Customer Support

Offer Smart, Automated Customer Support

From “Where is my order?” to “How do I return this?”, most customer queries are repeatable. With auto-reply rules, you can answer instantly—24/7.

Get started with our Free Forever plan.

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See why our valued clients love working with us!

Trusted by businesses across the globe

“Finally, a WhatsApp marketing platform that just works. From template management to campaign execution, everything is smooth and reliable. It's an essential tool for our daily operations.”

Jemmy Rose
Jemmy Rose

“From broadcast campaigns to automated replies, everything’s centralized in one dashboard. I finally feel in control of our WhatsApp strategy. MomentShift just gets it right.”

Camry Roy
Camry Roy

“MomentShift has completely transformed our customer outreach. Sending targeted campaigns used to be a headache, but now it's incredibly simple and effective. Our engagement rates have never been higher!”

Raman Singh
Raman Singh

“Building custom chat flows felt daunting before MomentShift. Their platform made it surprisingly easy to set up automated responses that genuinely help our customers. It's like having an extra customer service agent.”

Seema Sharma
Seema Sharma

“We used to struggle with message template approvals, but MomentShift made it painless. Their dashboard simplifies every step. Huge time-saver for our marketing team.”

Manish Kumar
Manish Kumar
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